Frequently Asked Questions
Everything you need to know about your order and our premium products.
How is the packaging handled for my privacy?
We prioritize your discretion. All orders are shipped in plain, unmarked cardboard boxes or mailers with no mention of the brand name or contents on the exterior label.
What materials are used in your products?
Our collection features high-grade materials including surgical-grade stainless steel, hypoallergenic silicone, and premium lightweight polycarbonates to ensure safety and comfort.
How do I find the correct size for me?
Each product page includes a detailed sizing guide and measurement instructions. We recommend measuring carefully before purchasing, as precision is key for comfort and function.
What is your return policy?
Due to the intimate nature of our products and for health and safety reasons, we cannot accept returns or exchanges on items that have been opened or used.
How long does shipping take?
Standard domestic orders typically arrive within 5-7 business days. International shipping times vary by location, usually ranging from 10-15 business days.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and select encrypted payment options for added security.